Privacy Policy for Tectrix Limited
Effective Date: 1st September 2022
At Tectrix Limited (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully to understand our practices regarding your personal data.
1. Who We Are
Tectrix Limited is a specialist investigation company registered in the United Kingdom. Our registered office is at C/O Knox & Eames, Badgemore House, Badgemore Park, Henley-on-Thames, Oxfordshire, RG9 4NR. We act as both a Data Controller and Data Processor when handling personal data.
2. Information We Collect
We may collect and process the following types of personal information:
• Personal Identification Information: Name, email address, phone number, postal address, job title, and company name.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our website, services, and products.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data
We collect personal data in the following ways:
• Direct interactions: You may provide us with personal data when you fill in forms on our website, communicate with us via email, or request our services.
• Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns through cookies and similar tracking technologies.
4. How We Use Your Data
We will only use your personal data where the law allows us to. We use your data for the following purposes:
• To provide our services: Processing and delivering our products and services, including managing payments and fees.
• To manage our relationship with you: Sending updates, responding to your queries, and managing any support requests.
• To improve our website: Using analytics to improve user experience and ensure the security of our online platforms.
• For marketing purposes: Sending you relevant information about our products and services if you have consented to receive such communications. You can opt-out at any time.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
• Contractual necessity: To perform the services you have requested.
• Legitimate interest: For our business purposes, including improving our services and ensuring security.
• Consent: Where you have provided consent for marketing communications.
• Compliance with legal obligations: To comply with legal and regulatory requirements.
6. Sharing Your Data
We may share your personal information with third parties in the following circumstances:
• Service providers: We may share data with third-party service providers who assist us in operating our website, processing transactions, and delivering services. These providers are subject to confidentiality agreements.
• Legal obligations: We may disclose personal data when required by law or to protect our legal rights.
• Business transfers: If Tectrix Limited undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
We will never sell your personal data to third parties.
7. International Transfers
In some cases, your personal data may be transferred to countries outside the UK or European Economic Area (EEA). If we transfer data to a country that does not offer the same level of data protection as the UK, we will ensure appropriate safeguards are in place, such as using standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
8. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, or destruction. However, please be aware that no method of internet transmission or electronic storage is completely secure.
9. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary based on the type of data and the applicable legal requirements.
10. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
• Right to access: You have the right to request a copy of your personal data.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete data.
• Right to erasure: You can request the deletion of your personal data where there is no good reason for us to continue processing it.
• Right to restrict processing: You can ask us to suspend the processing of your personal data.
• Right to data portability: You can request that we transfer your data to another party.
• Right to object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where you have provided consent for data processing, you can withdraw it at any time.
To exercise any of these rights, please contact us at [insert contact details].
11. Cookies
Our website uses cookies to distinguish you from other users and improve your experience. For detailed information about the cookies we use, please refer to our [Cookie Policy].
12. Third-Party Links
Our website may contain links to third-party websites. Please note that we do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please check this page regularly to stay informed of any updates.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Tectrix Limited
Suite 109
Wey House
15 Church Street
Weybridge, Surrey
KT13 8NA
Email: office@tectrix.co.uk
Phone: +44(0)3301331605
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe we have not complied with data protection laws.
This Privacy Policy aims to ensure transparency in how we handle your data and provide you with clear information about your rights under the UK GDPR.
Copyright © 2024 Tectrix - All Rights Reserved.
Powered by GoDaddy